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Job

Parts Researcher
Sales Belgium

You are part of the Sales Belgium department and provide customer support to Belgian customers.
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Job description

You are part of the Sales Belgium department and provide customer support . Among other things, you handle all orders from your assigned brand portfolio. You guarantee correct handling and delivery. You can easily work independently. You have strong communication skills and attach great importance to customer-friendliness and service. Knowledge of the automotive spare parts market is a must.

Tasks & responsibilities

  • You process and confirm orders within the agreed deadline.
  • You look up and handle customer emails based on chassis numbers.
  • You look up car parts.
  • You handle returns and damage cases if these are not clear to the returns department.
  • You handle warranty requests.
  • You provide drawings and diagrams to customers with the necessary explanation and follow-up.
  • You prepare quotations and request information from suppliers.
  • You communicate via email and phone with Belgian customers and help them with all possible problems.
  • You support the customer from start to finish with their orders (quotation, order, delivery, return, guarantee, etc.). You always take the initiative to provide the best service for the customer.

Profile

  • You are administratively strong, very precise and orderly.
  • You have a very good knowledge of MS Office products, especially Outlook.
  • You can express yourself fluently in Dutch and French, both orally and in writing.
  • You are very customer-friendly and communicative.
  • You have knowledge of the auto parts sector and can conduct searches.

Offer

  • Full-time job with competitive salary, meal vouchers, group and hospitalization insurance.
  • Rapid start is possible.
  • Very stable and growing company.
  • You will be working within the Sales Belgium department where you will collaborate with 11 colleagues.
  • Schedule: 8.30am to 5pm. On Fridays you will work until 3pm.

Company

APF Autoparts is an international trading company whose main activity is distributing original car parts to a worldwide customer base.
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We keep the world moving with 15 million car parts.

  • BE 0469.492.272
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